Find out clearly and transparently how every piece of your information is collected, used, and protected on the new casin platform.
This privacy policy applies to the new casin platform (https://newcasin.app), its mobile application, and all associated services. By registering, logging in, or using any service on new casin, you agree to the terms of this privacy policy.
We believe your personal data belongs to you. new casin safeguards that data like a trusted custodian — solely to improve your experience, never to be sold for commercial gain.
Our privacy policy is drawn up in compliance with Bangladesh's data protection regulations and international standards. If you have any questions, please reach out to our support team.
New casin only collects information necessary to provide its services. A detailed breakdown of what we collect is outlined below:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | KYC verification |
| Contact information | Mobile number, email | Account Registration & Contact |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment processing |
| Device information | IP address, browser, operating system | Security and fraud prevention |
| Gaming Data | Game history, betting details, bonus usage | Service improvement and regulatory compliance |
| Browsing Information | Page visits, session duration, click patterns | Improving user experience |
Good to Know: We never collect additional information without your consent. You have full freedom to decide what you share, though withholding certain information may limit your access to some services.
New casin uses collected data only for specific purposes. Every piece of information has a clear reason behind its use:
Importantly, new casin never uses your data to make automated decisions that work against you. Where sensitive decisions are required, a human review is carried out.
New casin's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve our services.
Types of cookies we use:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.
We never use cross-site tracking cookies for third-party ad networks. Your browsing activity on other sites is not tracked.
New casin never sells your data. However, limited information may be shared with trusted parties in specific circumstances:
Before sharing your data with any third party, we verify their privacy and security standards. They are contractually prohibited from using your information for any purpose beyond what we specify.
New casin uses industry-leading technology to keep your data secure. Our security framework includes:
In the event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.
Our servers are hosted in secure data centers with 24/7 monitoring and physical security measures in place.
New casin believes your data belongs to you. That's why you retain the following rights:
To exercise any of these rights, email us at support@newcasin.app. We will respond within 30 days. Some requests may not be fully fulfilled due to legal obligations, in which case we will explain why.
After account closure, certain data may be retained for up to 5 years for legal and regulatory compliance purposes.
New casin services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age verification is in place at the time of registration. If it is later found that a minor has created an account:
If a parent or guardian suspects that a minor has opened an account using their identity, please notify our support team immediately.
New casin may use certain third-party services on its platform, such as payment gateways or game providers. These services have their own privacy policies.
Our responsibilities and limitations:
Game providers (such as Evolution Gaming, Pragmatic Play, and others) may use limited gaming data to verify fairness within their games. This is entirely standard and safe.
New casin may update this privacy policy at any time. When changes are made:
For any privacy-related questions or concerns:
This privacy policy is drafted in accordance with the laws of Bangladesh and international data protection standards. Any disputes relating to this policy shall be governed by the laws of Bangladesh.
6 Core Pillars of Our Privacy Protection
All your data is protected with 256-bit SSL encryption, making it virtually impossible for hackers to access.
New casin never sells your personal data to advertising companies or data brokers.
Only the information necessary to provide the service is collected. We never ask for anything beyond that.
Independent security experts audit our systems multiple times a year, and any vulnerabilities found are promptly addressed.
You can request to view, correct, or delete your data at any time. Your data, your rights.
Our privacy policy is built in accordance with international data protection standards — designed for users in Bangladesh.
You've read New Casin's privacy policy. Register with confidence — every piece of your data is fully protected.